Shipping Policy
SHIPPING POLICY
We ship worldwide! As part of our ongoing sustainability efforts, we ship all of our orders
from the manufacturing hub where our {STORE} Products are made.
Eliminating extra fulfillment centers might mean your order will take a little longer to arrive,
but every air mile we avoid saves about 24kg of CO2 from entering the atmosphere.
All orders placed on {WEBSITE} are subject to a 1-3 business day processing window
prior to shipment. Once shipped here are the approximate delivery times based on your
location:
β Domestic σ° 7-14 Business Days
β Internationalπ 12-25 Business Days
When your order is shipped out you will receive a shipping confirmation email containing
your tracking information.
Shipping Methods:
Please note: all orders are subject to a 3-5 business day processing period prior to
shipment.
π’No Rush Shipping- Once processed your order will be delivered within 12-30
business days.
πStandard Shipping- Once processed your order will be delivered within 10-20
business days.
Shipping Disclaimers:
1. Changes to your order: Once your order is shipped we cannot modify it. This means,
we cannot change the delivery address, shipping method or item(s) within the
order.2. 3. 4. 5. 6. 7. 8. Verify your shipping address: Please verify your shipping address is correct prior to
completing check out. We do not replace or refund orders that are unable to be
delivered due to incorrect or incomplete addresses.
Lost, stolen or missing packages: Once your order is shipped, we no longer have
control over the delivery. If you believe your package is lost, stolen or missing we
recommend opening a claim with the shipping courier.
Refunds: We do not issue refunds to orders that are scanned "Delivered"
. If
your tracking is showing your package was delivered but you have not received it,
we suggest contacting your local post office and opening a claim.
Tracking numbers: Tracking numbers can be found within your shipping confirmation
email which is sent to the email address used to place the order. Tracking numbers
may take up to 48 hours to validate.
Return shipping cost: In the event you need to make a return, we do not cover
return shipping costs. We will however issue a return label that will be deducted
from your refund.
Our fulfillment centers: Orders may ship from our domestic fulfillment center or
from our international shipping facility depending on current stock availability.
Shipping fees: We do not up-charge on shipping costs therefore shipping fees are
non-refundable.
RETURN POLICY
Something not quite right? We'll gladly accommodate returns and exchanges within 30 days
on all products that have not been used and are in the same original packaging that you
received it.
T o start a return or exchange please contact us at support@{WEBSITE}.com
Returns & Exchanges Disclaimers:
1. 2. Return shipping costs: Customers are responsible for return postage costs. We will
issue a return label via email & the cost will be deducted from your refund.
Tracking numbers: If an order is being returned to us, you must provide us with a
tracking number to ensure proof of delivery. Refunds will not be issued until we've
received the returned order.3. Refunds: Refunds will be issued within 5-7 business days after receiving the
returned order. Please note: Refunds may take up to 10 business days to process
depending on your bank.